I have been working with the Association for over 5 years and as ICT Manager am responsible for the development and delivery of the Association’s IT Strategy and the management and delivery of IT services.
These IT services cross all areas of the organisation including Housing and Asset Management, Finance, HR and Payroll, mobile working and communications. This also includes delivering IT services to our social enterprise centre at Wellwynd, Airdrie.
The organisation places great importance on its systems and processes and a major project that I lead on involved the implementation of a full Document Management system allowing all paper based systems to be held electronically, and to be fully integrated with the main Housing Management software. This has increased efficiency, reduced cost and the carbon foot print of the Group. This success of this project led us to be shortlisted for a Herald Business IT Award in 2009.
Always interested in new technology, I am looking to continue the introduction and adoption of new and emerging technology within the Association, with the aim to stream line processes, increase efficiency and ultimately help provide great customer services.