Kevin McGhee

Housing Maintenance Manager

I have worked with the Association for 8 years firstly as Technical Inspector and for the last 4 years as Housing Maintenance Manager. As Housing Maintenance Manager I manage a team who help maintain the portfolio of stock to a high standard. Within my role I am responsible for the reactive and cyclical repairs and also oversee the following maintenance programmes:

  • Reactive maintenance (day to day).
  • Gas servicing and maintenance (including annual gas servicing).
  • Landscape maintenance.
  • Electrical inspections.
  • Medical adaptations.
  • Emergency 24 hour callout.

A major achievement in my area was the introduction and implementation of our Repairs by Appointment system that I introduced for routine repairs in October 2011.

I am passionate about customer service delivery, and always looking at areas with staff and contractors for continual improvement and efficiencies.